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Product Feature 23

SMS, Email & WhatsApp Templates

Send consistent rent, payment, lease, utility, and booking messages.

RentalDesk includes SMS, email, WhatsApp templates, communications logs, announcements, notifications, reminders, and webhook-driven messaging.

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What This Feature Does

  • Includes templates for rent due, overdue, invoice paid, M-Pesa acknowledgement, lease expiry, utilities, and bookings.
  • Supports SMS, email, WhatsApp, announcements, and internal communications.
  • Keeps communication history tied to system records.
  • Supports scheduled and event-driven reminders.

Why It Helps Landlords

  • Reduces manual typing and inconsistent messages.
  • Improves tenant follow-up speed.
  • Keeps a better communication trail for disputes and support.

How It Works in RentalDesk

  • Configure message templates and sender settings.
  • RentalDesk triggers or sends messages from relevant workflows.
  • Variables insert tenant, unit, invoice, payment, and due-date context.
  • Teams review communication logs when needed.

Explore All Product Features

Feature Overview

Feature 01

Automated M-Pesa Rent Collection

Feature 02

Tenant Management System

Feature 03

Automated Rent Invoicing

Feature 04

Financial Reports & Property Analytics

Feature 05

Multi-Property Management Dashboard

Feature 06

Maintenance Request Management

Feature 07

Smart Notifications & Alerts

Feature 08

ZivoPay Payment Links

Feature 09

Property & Unit Management

Feature 10

Lease Management

Feature 11

Arrears Tracking

Feature 12

Bank & M-Pesa Reconciliation

Feature 13

Utility Billing

Feature 14

Owner Statements & Landlord Reporting

Feature 15

Tenant Portal

Feature 16

Landlord Portal

Feature 17

Document Management

Feature 18

Vacant Unit Listings

Feature 19

Role-Based Access Control

Feature 20

Approvals & Audit Logs

Feature 21

Accounting & Financial Reports

Feature 22

Mobile App Access

Feature 23

SMS, Email & WhatsApp Templates

Feature 24

Serviced Stay & Booking Workflows

Feature 25

White Label & Reseller Tools